Comprehensive guide to transport options for seamless travel
City Center
Kaanapali4300 ft
Airports
Kapalua (JHM)
4.7
mi
Kahului (OGG)
29.6
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was spacious and well-renovated, equipped with a large balcony offering amazing views of the ocean and Black Rock.” view full review
Relaxing Spa
“The spa facilities were really good, providing one of the best massages I've ever had—a perfect way to unwind.” view full review
Convenient Amenities
“Having a refrigerator and microwave in the room allowed us to enjoy snacks and drinks at our leisure, saving money on meals.” view full review
Delicious Breakfast
“The buffet breakfast was impressive, featuring a wide array of fresh options including an omelet station and good pastries.” view full review
General
No smoking on site
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Elevator
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness center
Diving
Snorkeling
Tennis court
Golf course
Pool tables
Services
Paid shuttle service
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Children
Cribs
Children's buffet
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness center
Jacuzzi
Facial
Treatment room
Beauty treatment
Body wraps
Full body massage
Pool with view
Shallow end
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
2605 Kaanapali Parkway,
Kaanapali,
Hawaii,
United States of America,
96761,
Hawaii
Map view
2605 Kaanapali Parkway,
Kaanapali,
Hawaii,
United States of America,
96761,
Hawaii
City landmarks
Museums
Whalers Village Museum
2500 ft
2435 Kaanapali Pkwy
Whale Center of the Pacific
2700 ft
210 Nohea Kai Dr
Maui Hands
3900 ft
2780 Kekaa Dr
Myths of Maui luau
2500 ft
Kekaa Point
2400 ft
Train stations
Sugar Cane Train Maui
2300 ft
2435 Kaanapali Pkwy
Maui Escape Rooms
2800 ft
Kaanapali Parkway
Koko O Na Moku Race Track
2700 ft
Kaʻanapali Beachwalk
3400 ft
Shoreline Snuba Maui
4200 ft
Beach
Hanakao'o Park
1.7
mi
Beach
Will's Beach
2.5
mi
Honoapiilani Hwy
Wahikuli Wayside Park
1.6
mi
Parks
Honokowai Beach Park
2.0
mi
Kaanapali Shores Place
1.4
mi
Farm
Kaanapali Coffee Farm
1.5
mi
Shopping Area
Honokowai Marketplace
1.5
mi
Gallery
Reeflections Fine Art Gallery
2.0
mi
Market
Farmers Market Maui
2.0
mi
Spa Center
West Maui Wellness Center
2.0
mi
Gallery
Kohola Gallery
2.0
mi
Front St
Lahaina Front Street
3.6
mi
Beach
Airport Beach
2.5
mi
Front Street
Banyan Tree Park
4.0
mi
12 Ala Moana St
Lahaina Jodo Mission Buddhist Cultural Park
3.0
mi
Nearby
Beach
Ka'anapali Beach
1500 ft
Beach
Black Rock Beach
1800 ft
Pu'u Keka'a
1200 ft
Beach
May's Beach
1100 ft
Lionel's Point
1100 ft
Restaurants
The Cliff Dive Bar
4400 ft
2605 Kaanapali Pkwy Sheraton Maui
ROCKsalt
1700 ft
2605 Kaanapali Parkway Sheraton Maui Resort & Spa
Tiki Terrace Restaurant
1200 ft
2525 Kaanapali Pkwy
Sunday Champagne Brunch at Ka'anapali Beach Hotel
1200 ft
2525 Kaanapali Pkwy Tiki Terrace Restaurant
Tiki Bar & Grill
1800 ft
2525 Kaanapali Pkwy
China Bowl Asian Cuisine
2800 ft
2580 Kekaa Dr Ka'anapali Fairway Shops
Hula Grill Kaanapali
2700 ft
2435 Kaanapali Pkwy Bldg P1 on Kaanapali Beach at Whalers Village
Leilani's Restaurant
2700 ft
Whalers Village 2435 Kaanapali Pkwy Ste J1
Island Vintage Coffee
2500 ft
2435 Kaanapali Pkwy Whalers Village
Royal Ocean Terrace in Royal Lahaina Resort
2400 ft
2780 Kekaa Dr
Reviews and Ratings
Reviews from guests about their experience.
68%
loved their spa retreat and can’t wait to return.
6.8/10
Nice
Rooms
7.5
Location
8.8
Service
5.4
Dining
7.0
Guest reviews
6.8/10
based on 5 reviews
8.0
8.0/10 based on 165 reviews
Aiden
United Kingdom,
February
2025
7.0/10
While the Sheraton Maui has stunning ocean views and a great location, the confusing layout and management issues detracted from our experience. We loved the snorkeling and in-house entertainment, but the service could improve, particularly around special occasions. The amenities are enjoyable, but the construction work and lack of pool security were disappointing.
Rooms
7.0
We were upgraded to a deluxe ocean view, which had breathtaking views, but the room setup was quite confusing, and not having the king bed we requested was frustrating.
Service
6.0
Service varied; while some staff were friendly, we encountered miscommunication about room requests and delays in fulfilling simple needs like providing towels.
Location
9.0
The hotel is right on the iconic Black Rock, perfect for snorkeling and enjoying the scenery, but access can be tricky due to the layout of the property.
Dining
7.0
Dining options provided decent food, but prices felt high for what was offered, and some items ran out quickly.
Facilities
6.0
The facilities are good with lovely pools and activities, but they could be better maintained and monitored for guest safety.
Michael
United Kingdom,
January
2025
5.6/10
I was really disappointed with my experience at the Westin Maui. While the location is stunning and close to great attractions, the service was lacking, and the lack of amenities due to pool renovations significantly impacted my stay. I felt that for such a renowned brand, the management could have communicated better and shown more concern for guests. It’s hard to enjoy a vacation when you’re left feeling undervalued and disrespected.
Rooms
Service
5.0
The service was really disappointing; I faced a lot of frustration trying to resolve my cancellation issue, and the staff didn’t seem helpful.
Location
9.0
The property is in a great location, close to beautiful beaches and local attractions, making it convenient for exploring Maui.
Dining
Facilities
Ella
United Kingdom,
December
2024
7.6/10
The Sheraton Maui Resort & Spa boasts a beautiful beach location that is hard to beat. The room we stayed in was nice and reasonably spacious, though there was some noise from the nearby elevator. The pool area was enjoyable, but securing shaded chairs was a challenge, and we had an unsettling experience with security one night. Overall, it was a pleasant stay, but there are areas for improvement, particularly in security measures.
Rooms
7.0
The room was nice with a comfortable bed, although it was a bit noisy due to being next to the elevator. The bathroom was adequate, but we had some issues with water containment in the shower.
Service
7.0
The staff were generally friendly and helpful, though we did have some concerns about pool security during our stay.
Location
9.0
The hotel is perfectly located on the beautiful Kaanapali beach, providing great access to the shoreline and views of Black Rock.
Dining
7.0
We enjoyed some meals on-site, but also found better value dining options nearby in Whalers Village.
Facilities
8.0
The pool was great, but the availability of pool chairs in the shade was limited, leading us to rent cabanas on a few occasions.
Grace
United Kingdom,
December
2024
8.4/10
I had a wonderful time at the Sheraton Maui, where the ocean views from my room were absolutely breathtaking. The resort offers a nice variety of family-friendly activities, but the pool area could use some improvement in managing lounge chairs during peak times. Overall, it's a great choice for families, though some costs can add up quickly for extras. The ambiance and overall experience made it worthwhile, but it's essential to plan ahead for the peak periods.
Rooms
9.0
The suite I stayed in was very spacious and recently renovated, offering a lovely view from the balcony.
Service
8.0
The staff members were always helpful, engaging with us during breakfast and at the pool.
Location
9.0
The resort is located conveniently close to the beach, providing easy access to local attractions.
Dining
9.0
Breakfast was fantastic, featuring a wide variety of delicious options and a made-to-order omelet station.
Facilities
7.0
The pool area offers plenty of activities, although maneuverability for securing shade can be challenging at busy times.
David
United Kingdom,
September
2024
5.8/10
The hotel has a prime location near Black Rock beach, but our experience was marred by ongoing construction that impacted our stay. While the beachfront view during dinner was enchanting, the overall service left much to be desired, with numerous lapses in scheduling and attention. Pricing is steep for the limited amenities provided, which detracts from the overall value of the stay.
Rooms
7.0
The rooms were a decent size and reasonably maintained, ideal for a comfortable stay but not particularly luxurious.
Service
5.0
Service was inconsistent and at times unresponsive, leaving a disappointing impression during our visits.
Location
8.0
Located right on Black Rock beach, the setting is beautiful but overcrowded due to high traffic from other guests.
Dining
5.0
Dining options were limited, and despite one great dinner experience, many meals felt overpriced for the quality.
Facilities
5.0
Facilities were hindered by construction, with limited access to certain areas and amenities not fully operational.