Sheraton Maui Resort & Spa, Kaanapali
About the Hotel
Sheraton Maui Resort & Spa offers a blend of luxury and adventure along the famous
Rooms & Dining
Sheraton Maui Resort & Spa provides
Leisure & Activities
Leisure amenities include a fitness center,
Business & Transportation
Business travelers have access to meeting spaces and relevant services at the resort.
Sustainability & Environment
Sheraton Maui Resort & Spa features
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Tennis court
- Golf course
- Billiard tables
Services
- Paid shuttle service
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Children's buffet
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Full body massage
- Pool with view
- Shallow end
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Carpeted floor
Location
Reviews and Ratings
While the Sheraton Maui has stunning ocean views and a great location, the confusing layout and management issues detracted from our experience. We loved the snorkeling and in-house entertainment, but the service could improve, particularly around special occasions. The amenities are enjoyable, but the construction work and lack of pool security were disappointing.
I was really disappointed with my experience at the Westin Maui. While the location is stunning and close to great attractions, the service was lacking, and the lack of amenities due to pool renovations significantly impacted my stay. I felt that for such a renowned brand, the management could have communicated better and shown more concern for guests. It’s hard to enjoy a vacation when you’re left feeling undervalued and disrespected.
The Sheraton Maui Resort & Spa boasts a beautiful beach location that is hard to beat. The room we stayed in was nice and reasonably spacious, though there was some noise from the nearby elevator. The pool area was enjoyable, but securing shaded chairs was a challenge, and we had an unsettling experience with security one night. Overall, it was a pleasant stay, but there are areas for improvement, particularly in security measures.
I had a wonderful time at the Sheraton Maui, where the ocean views from my room were absolutely breathtaking. The resort offers a nice variety of family-friendly activities, but the pool area could use some improvement in managing lounge chairs during peak times. Overall, it's a great choice for families, though some costs can add up quickly for extras. The ambiance and overall experience made it worthwhile, but it's essential to plan ahead for the peak periods.
The hotel has a prime location near Black Rock beach, but our experience was marred by ongoing construction that impacted our stay. While the beachfront view during dinner was enchanting, the overall service left much to be desired, with numerous lapses in scheduling and attention. Pricing is steep for the limited amenities provided, which detracts from the overall value of the stay.
